If you’ve been in business long enough, you’ve dealt with customers who are down on their luck. They may need to make installment payments over a few years to be able to afford their next purchase.
You don’t know if they’ll even be able to make the payments, but maybe...
We live in truly tumultuous times. Social distancing, stock-market roller coasters and the suspension of business operations nationwide have created an uncertain atmosphere, to say the least. Meanwhile, climate change, income inequality, racial unrest and other issues continue to manifest anxiety, fear and even anger for many.
Business partnerships are often compared to marriages, and with good reason.
When you enter one, you're signing up to mingle your finances. If the business is sued because of something your business partner does, you both have to answer. And if you're not careful, creditors and courts can reach into...
The No. 1 thing I’ve learned since I started my career in accounting is that there's always more to accounting for an event than you’d think.
When you purchase a new truck, you don’t expense it right away; it gets depreciated over many years. When you sell inventory, you have...
Truework, an income verification start-up, recently introduced software to help employers keep track of their workers’ health status.
Gensler, an architecture and design firm, has a workplace floor-planning app that generates social-distancing layouts for desks and other office furniture.
Your order fulfillment process can make or break your e-commerce business.
With a carefully developed and well-thought-out fulfillment process, your expenses are reduced, your products are delivered faster, and your buyers have an exceptional customer experience — all of which are essential to your e-commerce success.
Walmart founder Sam Walton said: “There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.”
Companies have traditionally focused on product price points and features to drive sales, but the customer service experience also has a significant impact.