Meeting Acceptance Syndrome. It was an idea I first learned of during a seminal TED talk — one that I think should be required viewing during every new employee orientation at organizations large and small. Almost all of us are guilty of not protecting our schedules and, even worse, not protecting those of our colleagues. A small number of people are…
The term “virtual office” might have sounded strange a few years ago, but today the concept is fairly standard. A company may not have a fixed address but still function as a provider of goods and services. Because of the rise of telecommuting and remote working, there’s less need for a business to operate from a traditional brick-and-mortar location…
The pandemic has made the difference plain.
We’ve been hearing it for some time. Industry experts insist that “loyalty is dead.” Employees are always looking for the next job. Millennials are more interested in freelance work than long-term employment. Companies don’t seem to be interested in loyalty, either…
It all started with the Net Promoter Score (NPS), an easy way to measure customer loyalty first introduced by Bain & Company management consulting company in 2003.
To calculate your NPS, you ask customers one question: “How likely is it that you would recommend [brand] to a friend or colleague?”
Death by PowerPoint. We’ve all been there -- sitting in a stifling hot room all day looking at slides on a PowerPoint presentation and trying not to fall asleep.
This isn’t an effective way to train employees. Not only will they not take the subject matter in, whatever nuggets of...
One purpose of an applicant tracking system (ATS) is to quickly filter candidates according to the criteria you have set for an open post. This may be location, years/type of experience, or particular skills.
Instead of having to manually sift through a stack of resumes, the system does it for you. This also ensures that you have time to focus on…
A well-designed work schedule can do wonders for your company. It helps prevent employee burnout, improves the work environment, and boosts your team’s productivity.
Despite its importance, companies struggle to put together an effective…