The security of e-commerce has come a long way since its inception, but plenty of risks still abound for businesses selling online.
E-commerce scams, online retail fraud, cybercrime — whatever you want to call it, if you’re an e-commerce small business owner, this stuff probably keeps you up at night. That’s because if you are a victim of fraud…
Chris Messina, the innovator behind social media hashtags, coined the term "conversational commerce" in 2015, describing it as "utilizing chat, messaging or other natural language interfaces to interact with people, brands or services." As the number of brands offering undifferentiated products increased, it gave rise to the paradox of choices wherein...
As consumer confidence plummeted during 2020’s months-long quarantine orders, so did overall retail sales. But with consumers relegated to the confines of their homes, an uptick in online purchases was a foregone conclusion, and this changed certain behaviors, at least temporarily.
Purchase channels today are in a state of flux, putting the onus on sellers to cater to all relevant buyers and end-users, including wholesalers, retailers, and e-commerce customers. It’s called B2E–or business to everyone–and it necessitates that companies diversify their distribution channels to optimize selling potential.
Your order fulfillment process can make or break your e-commerce business.
With a carefully developed and well-thought-out fulfillment process, your expenses are reduced, your products are delivered faster, and your buyers have an exceptional customer experience — all of which are essential to your e-commerce success.