Five ways your business can stand out among competitors.
With the biggest sporting event in the U.S. right around the corner, I’ve been thinking a lot about what it takes to “win” against the competition. Identifying a competitive advantage is one way small businesses…
The first rule of scaling a business is “Don’t worry about the rules of scaling a business.” If you’re copying others, then you’re always following their lead, which means you pick up breadcrumbs instead of getting the loaf. Instead, look for the leverage only you can create.
That requires an innovative strategy on three fronts…
Overcome scarcity of fast-growing markets, management bandwidth, and talent and you can outgrow your peers
Scarcity can give your business a competitive advantage. To be sure, there are certain kinds of scarcity — lack of ambition, insufficient talent…
Generally speaking, the word “no” carries a weighty, negative connotation. From an early age, we’re taught that “yes” — its affirming counterpart — is more favorable. This duality is further reinforced when we enter the workforce. Understandably, we want to prove ourselves to peers, management, clients and customers…
You can try to propel growth by providing ongoing training, doling out regular incentives, and increasing managerial oversight — but it will all lead to disappointing results.
Why? Because you’re basing your approach on economic logic, instead of aligning your organization with a higher purpose…
Japanese employees are well known for their dedication to their work and customers. Even when tired and exhausted, convenience store clerks still serve politely and eagerly with a smile on their faces.
That’s not just excellent customer service. That’s high-level customer care.
Staying positive in the midst of a global crisis is easier said than done, but taking carefully measured steps to improve employee happiness and satisfaction might be one of the best ways to tackle the effects of the looming economic uncertainty — and bounce back stronger when the time comes.