Keeping It All In Check
Online shopping and eCommerce is becoming more competitive every day as consumers turn to comparative shopping, forcing retailers to differentiate beyond price. Right marketing approach and strategy is now often the key differentiator. This is why Komino delivers white glove social media marketing for retail clients. And, due to our virtual business model, we are able to do so at a lower cost than any domestic traditional brick-and-mortar office.
Quality marketing and customer service at a competitive price helps, but it is not enough to succeed today. Your business requirements change during peak shopping seasons, with over 80% of all spending occurring within the last two months of the year, for some retailers. This is a unique challenge that requires a unique solution. A virtual customer service model offers the most flexible customer service solution in the industry.