Most of what makes the biggest difference long-term comes from small conscious changes over time.
As humans, we are creatures of habit. We find a way to do something that is easy and efficient, and it’s much easier for us to continue doing…
4 tips to take a personal approach to sales.
There were more than four million applications to start a business in the U.S. in 2020, showing that new small business growth has remained healthy during the Covid-19 pandemic. While there are a variety of reasons…
In 2017, Courtney Lynn Ottrix started blogging about things to do in Cleveland. She’d done some freelancing in the past, and the blog offered occasional opportunities for income.
But two years later, when her full-time position was eliminated, Ottrix suddenly found herself self-employed…
It sounds like the exact opposite of everything you thought and read about being an entrepreneur, but yes, sometimes you have to leave your clients behind before a project is completed or you accept a contract extension. It isn’t easy leaving a contract on the table. The reasons most entrepreneurs stay committed to toxic working engagements can be broken…
One of the biggest issues almost all small businesses face is how to grow.
It is a subject I have always thought a lot about, but especially over the course of this last year as I spent most of the COVID pandemic writing a new book (“Your Small Business Boom“) about that very subject…
Your customers can be an invaluable business resource if you know what to ask.
Happy customers are the key to any successful business. Ensuring a great customer experience requires sales and customer service teams to speak with customers and find out how they feel…
There are no quick fixes for burnout. Here’s how to make lasting changes to how you operate so employees are more balanced, and less burnt out.
Earlier this year, like so many other companies, my workplace heard loud and clear from our employees that they were feeling…