These days, customers can access your business from anywhere in the world. While smart devices and ecommerce have leveled the playing field like never before, the fact remains that the vast majority of people who visit your site aren’t going to make a purchase…
Be a human when you’re talking to your customers
4 tips to take a personal approach to sales.
There were more than four million applications to start a business in the U.S. in 2020, showing that new small business growth has remained healthy during the Covid-19 pandemic. While there are a variety of reasons…
8 questions you should always ask your customers for actually helpful feedback
Your customers can be an invaluable business resource if you know what to ask.
Happy customers are the key to any successful business. Ensuring a great customer experience requires sales and customer service teams to speak with customers and find out how they feel…
9 tips to get your first customers
Getting your first client is quite a challenging task (and, truth be told, it could turn into a real headache). These are some ideas that can help you build a portfolio of clients to start your business.
Hand out flyers
It may sound archaic, but it is a very effective strategy…
What makes a customer valuable to your business?
Every entrepreneur knows that customers are important. Without customers, you wouldn’t have a business. These are the patrons who buy your products and services, supplying your company with revenue so it can serve other customers; they’re the biggest link in the chain.
Naturally, most entrepreneurs focus heavily on what they...
Win back your customers’ trust
It’s a precious attribute for any company–and under assault in our economy.
How, when, and how many of your long-term customers will be back? Do they have confidence that you’ve successfully weathered the COVID-19 storm and, more importantly, do they still trust you? You might even ask whether they trust anyone these days…
Quote to cash (QTC): a beginner’s guide
It’s no secret that a sales team affects a company’s revenue and profitability. What’s not as well understood is that structured, streamlined procedures underpin a sales team’s success.
Sales representatives are often given murky, ill-defined workflows or procedures so burdensome that the reps spend more time…