Japanese employees are well known for their dedication to their work and customers. Even when tired and exhausted, convenience store clerks still serve politely and eagerly with a smile on their faces.
That’s not just excellent customer service. That’s high-level customer care.
As consumer confidence plummeted during 2020’s months-long quarantine orders, so did overall retail sales. But with consumers relegated to the confines of their homes, an uptick in online purchases was a foregone conclusion, and this changed certain behaviors, at least temporarily.
Purchase channels today are in a state of flux, putting the onus on sellers to cater to all relevant buyers and end-users, including wholesalers, retailers, and e-commerce customers. It’s called B2E–or business to everyone–and it necessitates that companies diversify their distribution channels to optimize selling potential.
Days sales outstanding (DSO) measures the average number of days it takes a business to collect payment from their customers. Similar to the accounts receivable turnover ratio, the DSO ratio can be measured monthly, quarterly, or annually, depending on the volume of credit sales your company has.
Accounting is the act of organizing, recording, and analyzing financial information, providing you with in-depth financial knowledge about your business. Accounting plays a starring role in your small business, helping you manage everything from business growth to locating investors and securing a business loan.
If a journey of a thousand miles begins with a single step, then large orders can propel your business a hundred steps forward.
All businesses will eventually have a digital footprint. For now, 40 percent of small firms don’t have a website, and 38 percent don’t use social media, according...