Asset allocation accounts for 88% of your investment experience, according to Vanguard research. That means if you have a diversified portfolio, your investment returns will be nearly identical to those of another investor with an equally diversified portfolio in the same asset allocation bucket. It doesn't matter what individual investments...
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7 unique customer needs and how to address them
It's tough satisfying today's picky customer. They have more options than ever before, and a recent study found that 54% of customers have higher expectations for customer service today than the year before -- and for folks under 35, it's even higher, at 66%.
Fortunately, one benefit of the digital...
What working from home can teach us about leadership
While we have long been trending toward remote work, I never imagined a scenario where much of the country would be working from home for months on end. This collective experiment has come with some pros and cons: I've been able to do some of the best work of my career without the distractions...
3 creative ways small businesses are supporting employees with kids during the pandemic
The term “working parent” has taken on a whole new meaning during the Covid-19 pandemic. Cooped up in their homes, caretakers are faced with managing personal responsibilities along with professional ones, all within the context of a global pandemic, and varying school, daycare, and nursing home closures.
5 lessons learned from the ecession that are still true today
The economic impact of 2020 will be felt for a very long time. Businesses have closed en masse, gutting certain industries and leaving millions of Americans without jobs. More than 40 million people — over a quarter of the work force — have filed unemployment claims since March.
As we face these scary...
A small business guide to buying wholesale
When I was a kid, my dad used to regularly offer me the same unsolicited advice, "Buy low, sell high." It wasn't until I was a book publisher calculating the retail prices of our books that I understood what he was saying: A completed business transaction doesn't guarantee you've made a profit on...
Investing during coronavirus: how to win by focusing on the losers
If you were the kickball team captain on the playground, you tried to pick the teammates who would help you win. If you’re an investor in the stock market, the strategy might have followed you into adulthood.
“Whether it’s a hedge fund or new-to-market Robinhood traders, there’s...
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