Customers are the lifeblood of any successful startup, but if your startup doesn’t know how to properly handle customer relationships, you’ll have a hard time attracting and retaining them.
It doesn’t matter what industry you work in. Your startup needs to develop strong relationships with its customers, and that means making...
When I internally rank my favorite finance terms (accountants are strange), one of the main ranking categories is how close the word is to a fighting description you’d see in a superhero comic book. SPAC is right at the top of that list. Can’t you picture Batman punching someone in the head and...
As the founder of a startup, you’ve written the business plan and attracted your first customers, and now you’re starting to gain market traction. Chances are that a significant portion of your sales will involve e-commerce. Doing business online requires a technology infrastructure that can execute transactions, capture and analyze customer data, and...
Check fraud affects everyone. It affects the retired couple down the street who mistakenly deposited a counterfeit check and are now out $500. It affects your neighborhood supermarket, which has had thousands of dollars of returned checks in recent months. It affects financial institutions that cash checks for customers who knowingly have no...
Depending on your personality (and HR bandwidth at the time), the recruiting and hiring process may be an exciting project to grow your team — or a draining endeavor of resume reading, interviewing, appraising and repeating ad nauseum.
Either way, the risks are real. Hire someone who’s overqualified…
However your fortunes fared in 2020, you probably have a different perspective on running a business than you did this time last year. Of all the lessons learnt, one of the biggest has to be the importance of cashflow to survive a crisis, and build a stable future, and be ready...
While the introduction of chip and pin technology made it more difficult for thieves to fraudulently use credit cards for in-person transactions, hackers tend to be endlessly creative when it comes to theft. The reality is, there are plenty of ways thieves can get their hands on your credit card account numbers, which they can easily use to make purchases…